Cookie Policy
Last updated: March 6, 2026
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences and understand how you interact with the site. Cookies are widely used to make websites work efficiently and provide information to site owners.
2. How We Use Cookies
Bloom CRM uses cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our Service
- Improve the Service based on usage patterns
- Ensure the security of your account
3. Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Essential | Required for the Service to function. Includes session cookies for authentication and security. | Session / 30 days |
| Functional | Remember your preferences, such as language settings and display options. | 1 year |
| Analytics | Help us understand how visitors interact with the Service to improve functionality. | 2 years |
4. Specific Cookies We Use
| Cookie Name | Type | Description |
|---|---|---|
| session | Essential | Maintains your authenticated session with the Service |
| demo_session | Essential | Identifies demo mode sessions for evaluation purposes |
| theme | Functional | Stores your preferred color theme (light/dark) |
5. Third-Party Cookies
We may use third-party services that set their own cookies, such as analytics providers. These third parties have their own privacy policies governing the use of cookies. We do not control these cookies and recommend reviewing the privacy policies of these services.
6. Managing Cookies
You can control and manage cookies in several ways:
Browser Settings: Most browsers allow you to view, manage, and delete cookies through their settings. Instructions for common browsers:
Important Note: Disabling essential cookies will prevent you from using certain features of the Service, including signing in to your account.
7. Similar Technologies
In addition to cookies, we may use similar technologies:
- Local Storage: Used to store data locally in your browser for performance and functionality
- Session Storage: Temporary storage that is cleared when you close your browser tab (used in demo mode)
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at privacy@bloomcrm.com.